Terms and Conditions
These Terms & Conditions apply to all purchases made through the website of Claire & Adam Vancouver. By accessing our website and placing an order, you agree to the terms outlined below.
For any questions, you can contact us at:
info@claireadamvancouver.ca
1. Applicability
By placing an order with Claire & Adam Vancouver, you agree to be bound by these Terms & Conditions. These terms apply to all offers, orders, and agreements made through our website.
2. Product Information
We strive to provide accurate and up-to-date product descriptions, images, and information. However, slight variations, typographical errors, or inaccuracies may occur.
We reserve the right to correct any errors or update product information at any time without prior notice.
3. Orders & Payments
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Orders are processed only after full payment has been received
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We offer a variety of secure payment methods, which may vary depending on your location
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Customers are responsible for ensuring that the selected payment method is available in their country
All transactions are processed through trusted and secure payment providers.
4. Processing & Delivery
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Processing time: 1β3 business days
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Estimated delivery time: 3β7 business days (depending on location)
We work with trusted international partners to ensure efficient delivery. Please note that delivery times are estimates and may vary due to external factors such as customs, holidays, or carrier delays.
5. Returns & Cancellations
Please refer to our Return Policy for detailed information regarding returns, exchanges, and cancellations.
6. Liability
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We are not responsible for lost or damaged packages if tracking information confirms delivery
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Customers are responsible for providing the correct shipping address at checkout
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Any address errors must be reported within 24 hours after placing the order
Once an order has been shipped, we cannot guarantee changes or cancellations.
7. Intellectual Property
All content on this website, including but not limited to text, images, logos, and branding, is the property of Claire & Adam Vancouver.
Unauthorized use, reproduction, or distribution of any content is strictly prohibited without prior written consent.
8. Complaints & Support
If you have a complaint or concern, please contact us at:
info@claireadamvancouver.ca
We aim to respond to all inquiries within 5 business days and will do our best to resolve any issue in a fair and timely manner.
9. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws applicable in Canada.